At Computer Service, we provide a very popular service called a "PC Health Check". A Health Check is our cleaning your machine up of malware, viruses and spyware for one fixed price. According to pandasecurity.com nearly 20% of computers on the Internet worldwide are actively infected, and all those are running without any form of anti-virus software. Close to half of all online machines are latently infected - that is to say, at least one file on the machine will, if ran, infect it.
The two most common infections we see include the WinAntiVirusPro series and Security Tool. The vast majority of these infections come from the usage of Peer-2-Peer software, for example Limewire and BitTorrent. In this day and age, methods of infection are so sophisicated you do not need to visit a website distributing viruses. If the site you're on calls the website distributing viruses, you get infected without ever visiting it yourself.
Other methods of becoming infected are opening email attachments from people you don't know, sharing a pen drive that's been used on an infected machine, opening suspect files and the simple fact that no anti-virus solution is 100% pefect.
We offer the Health Check service in two flavours: One is a simple clean-up, the other includes a year's subscription to an Internet Security package, which is a bare minimum requirement for going on today's Internet. The average turn-around time of a Health Check is half of one working day, however this varies depending on how badly infected the machine is. You will not lose any data with this option by default, however we do not guarantee customer data. If the machine is too badly infected, we may decide it will be quicker to format the machine instead. We will always speak to you personally before we wipe your machine.
This option is simply our cleaning up your machine of infections. We have access to many powerful tools, techniques and the knowledge to make this happen. With this option we will also remove any expired anti-virus program that exists on the machine, as it would be of no use to you with today's infections.
This option cleans up the machine as above, but includes a copy of Panda Internet Security 2010, a security suite that lets you use the Internet with complete peace of mind. For 20 years Panda Security has been innovating and protecting its customers against viruses and other threats. This is fully compatible with Windows 7.